Our quality policy
The ShoreLink Group meets and preferably exceeds customers' quality requirements with efficient and reliable processes in cargo handling, logistics, ship clearance and transport.
This means that we
- being responsive and flexible to customer requirements
- developing and improving our services as the customer's needs change
- have high delivery reliability
- are always associated with competence, commitment, responsibility and a high level of
quality - is perceived as the most affordable option
- have simple forms of co-operation, clear lines of responsibility and competent employees.
- every commitment should be a good reference
- fulfil the statutory requirements that affect our activities
The business is managed, controlled and monitored with a view to good customer satisfaction and profitability. This, together with continuous improvements, enables us to consolidate the stability and strength that gives us a strong position in the market and a high level of security for our employees.
security for our employees.
We are quality certified
We have been quality certified in accordance with ISO 9001:2015 since 1998. We have systems for processes and procedures in working methods and methods. We follow up and rectify deviations. Continuous improvement is a key word and we work actively to develop and involve everyone in our quality work.